CCPC consumer rights guide for services in Ireland (ccpc.ie)

• Services must be provided with reasonable care and skill and in line with professional standards.
• Consumers can demand free rectification or a price reduction for faulty services.
• Continuous services must be uninterrupted; partial refunds are available for downtime.

"The Competition and Consumer Protection Commission (CCPC) has published a guide outlining consumer rights when purchasing services. Services must be provided with reasonable care and skill, in line with legal requirements and professional standards. Consumers are entitled to free rectification of issues, price reductions, or contract cancellation if services are faulty or not provided. The guide covers continuous services, subcontracting, and withholding payment."