Joint Oireachtas Committee Report on Regulatory Oversight of Neobanks, May 2026 (data.oireachtas.ie)

• The committee recommends a mandatory fraud reimbursement scheme similar to the UK's.
• Minimum customer service standards are proposed, including 24/7 access to a human agent for fraud and security issues.
• The report calls for a shared fraud database with strong GDPR safeguards.

"The Joint Committee on Finance, Public Expenditure, Public Service Reform and Digitalisation, and Taoiseach has published a report on the regulatory oversight of neobanks following hearings with the Central Bank of Ireland, the Banking and Payments Federation Ireland (BPFI), and Revolut. The report makes 12 recommendations, including publishing the National Economic Crime Strategy, resourcing Gardaí for fraud, introducing a mandatory fraud reimbursement scheme, and establishing minimum customer service standards for financial firms."